Innovating Connectivity: Jeff Merritt on Tech, Community, and Leadership
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Zack MillerTim Ryan
PodcastAI
PodcastAI

Innovating Connectivity: Jeff Merritt on Tech, Community, and Leadership

E290 • Dec 11, 2025 • 62 mins

Jeff Merritt shares his journey from Hampton Roads to his role in innovation at Cox Communications. He discusses AI's impact on network reliability, and data trends during COVID. Explore streaming's rise, connected devices, and remote communication. Jeff highlights company culture, workforce evolution, and customer service. He also touches on the future of hands-on employees and community involvement through Cox Charities, concluding with reflections on local businesses and community projects.

Key Points

  • Continuous reinvention and investment in new areas are crucial for long-term business growth and relevance.
  • The ability to offer remote work has expanded job opportunities while also increasing competition, emphasizing the need for companies to be employee-centric and progressive.
  • A strong company culture that values employee connections and community involvement can significantly enhance team cohesion and overall job satisfaction.
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