Innovating Connectivity: Jeff Merritt on Tech, Community, and Leadership

Jeff Merritt shares his journey from Hampton Roads to his role in innovation at Cox Communications. He discusses AI's impact on network reliability, and data trends during COVID. Explore streaming's rise, connected devices, and remote communication. Jeff highlights company culture, workforce evolution, and customer service. He also touches on the future of hands-on employees and community involvement through Cox Charities, concluding with reflections on local businesses and community projects.