“Your Baby’s Ugly” — The Truth Most Agencies Won’t Tell You

Nicole Newsome joins this episode to discuss her journey in the office supplies industry and her current role at Quantum Creative. The conversation delves into the significance of radical honesty in leadership, treating people with dignity, and fostering respectful client relationships. Nicole emphasizes diversity, inclusion, and moving away from the "mad men" mentality while enjoying cigars. The discussion highlights transparency in financials, profit sharing, and embracing employees' side hustles. Nicole shares insights on AI use in agencies, the importance of public relations, and setting industry goals. The episode wraps up with a spotlight on Norfolk, featuring top eateries on Granby Street and recommendations for doughnuts and apple fritters.